Back to Rollercoin

❗8. How to contact the Task Provider?

While we understand your desire for us to handle communication with offerwalls on your behalf, unfortunately, we are unable to do so as it is considered fraudulent by the taskwalls. Therefore, it is necessary for you, as the user, to personally engage with them. Our role is to support you by providing guidance on how to reach out to offerwall support and the steps you should take in doing so.

How to contact the Task Providers

(choose the necessary)

CPX Research

  1. Go to "All Surveys"

  2. Open CPX Research

  3. Go to the Menu, which is located at the top left corner and shaped as three horizontal lines

  4. Select “Help” tab

  5. Scroll down and create a support ticket.

Torox

  1. Go to "All Tasks" and scroll down

  2. Open Torox

  3. Click on the My Activity tab

  4. Click on the necessary task

  5. Submit a Missing Reward? ticket

Additionally, you can visit this link: https://torox.io/faq-missing-your-reward/ You may submit your ticket to Torox’s support team there below the questions.

AdscendMedia

  1. Go to "All Tasks" and scroll down

  2. Open AdscendMedia

  3. Click on the Support button in the top right corner

  4. Find the offer in question via your Offer History tab

  5. Contact support via the “Missing Points” button on that offer.

Notik.Me

You may use this webpage to contact Notik.Me support team: https://notik.me/contact

Additionally, you may use this email address to contact the Notik.Me's support team: [email protected].

Theoremreach

  1. Go to "All Surveys"

  2. Open Theoremreach

  3. Go to the Menu, which is located at the top right corner in a shape of three horizontal lines, right next to your email or username

  4. Choose “FAQ and Help“ tab

  5. Scroll down the page, where you should find a ticket form.

  6. Submit it.

MMWall (Make Money)

Be sure to use this email address to contact MM Wall’s support team: [email protected]

Additionally, you may contact Make Money’s support team in the app itself:

  1. Go to "All Tasks" and scroll down

  2. Open MMWall

  3. Go to the In Progress tab, which is located at the bottom in a shape of a clock.

  4. Choose the task in question and click on it

  5. In the upper-right corner of the task you can find the logo of a message . Click on it!

  6. Submit your problem.

Time Wall

  1. Go to "All Tasks" and scroll down

  2. Open Timewall

  3. Click on the Message bubble in the bottom right corner.

  4. Choose the issue type or submit your problem through "Send us a message" button

BitLabs

To contact Bitlabs regarding an issue with an Offer hosted on their Offerwall:

  1. Go to "All Surveys"

  2. Open BitLabs

  3. Then open up their offerwall and and click the menu button found at the top left.

  4. From there, go to the reward history option and scroll down to the offer you are having issues with. Click "View details" and then "Report a problem.

Additionally, you may use this link to submit a ticket: Submit a request – BitLabs.

Lootably

Be sure to use this email address to contact Lootably’s support team: [email protected].

Do not forget to provide

  • your Lootably ID, which you can find by going to the Support and checking top of the page:

  • screenshots of the completed tasks and/or the issue you are experiencing

For any issues regarding Loot.tv, you can contact them via [email protected]

AdGateMedia

  1. Go to "All Tasks" and scroll down

  2. Open AdGateMedia

  3. Go to the menu in the upper-left corner

  4. Click on Reward Status

  5. Find your task

  6. At the bottom click on "Contact"

Additionally, you may use this link to submit a support ticket to AdGateMedia support team: Submit a ticket.

AyetStudios

  1. Go to "All Surveys"

  2. Open AyetStudios

  3. Go to the menu in the upper-left corner

  4. Click on Reward Status

  5. Find your task

  6. At the bottom click on "Submit Support Ticket"

Additionally, you may use this link to contact Ayet’s support team: Contact Us - ayeT-Studios

Adgem

Be sure to use this link to see if you can submit a ticket to Adgem support team: Contact | AdGem

Adtowall

  1. Go to "All Tasks" and scroll down

  2. Open Adtowall

  3. Click the Settings icon at the top right

  4. Navigate to "Pending Offers" to find the option to contact support for assistance.

  5. Click on the "Report a problem" button and describe the issue you are experiencing.

Monlix

Use this link to contact the Monlix support team: Contact - Monlix

MyChips

  1. Go to "All Tasks" and scroll down

  2. Open MyChips

  3. Click on the Support button in the top of the window.

  4. Submit a problem in the Support column

Prime Surveys

  1. Go to "All Surveys"

  2. Open Prime Surveys

  3. Click on the "?" logo in the top right corner.

  4. Click on the Ask Question button at the bottom of the page

  5. Submit your support request

Besitos

  1. Go to "All Surveys"

  2. Open Besitos

  3. Scroll down the page and click on the "Support" button

  1. Submit your support request with complete and accurate information on your situation

Revlum

  1. Go to "All Surveys"

  2. Open Revlum

  3. Find the task you are having issues with, and click to open it

  4. At the bottom of the task window you will be able to click on the "Report a Problem" button to contact the Revlum's support team

Previous7. Why don't I get any surveys?Next9. What is a Leaderboard and Task Wall Competition?

Last updated

Was this helpful?