# 8. How to contact the Task Provider?

While we understand your desire for us to handle communication with offerwalls on your behalf, unfortunately, we are unable to do so as it is considered fraudulent by the taskwalls. Therefore, it is necessary for you, as the user, to personally engage with them. Our role is to support you by providing guidance on how to reach out to offerwall support and the steps you should take in doing so.

## How to contact the Task Providers

(choose the necessary)

<details>

<summary>CPX Research</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"
2. Open CPX Research
3. Go to the Menu, which is located at the top left corner and shaped as three horizontal lines<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FJdeLLSRRV1vcy9VmkCX9%2Fimage.png?alt=media&#x26;token=f2d436e8-53df-44da-8f11-bb9ce6707d2c" alt=""><figcaption></figcaption></figure></div>
4. Select “Help” tab
5. Scroll down and create a support ticket.<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FrHOd7o8DZnGx3X1jqt1t%2Fimage.png?alt=media&#x26;token=874f302a-691d-4818-9a6d-5dc1d0cb0e47" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Torox</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open Torox
3. Click on the My Activity tab
4. Click on the necessary task
5. Submit a Missing Reward? ticket

![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FU12jWPObPp6iwfzbqVov%2Fimage.png?alt=media\&token=13bc6dc6-1266-4050-97ce-84297616330c)

Additionally, you can visit this link: [<mark style="color:green;">https://torox.io/faq-missing-your-reward/</mark>](https://torox.io/faq-missing-your-reward/)\
You may submit your ticket to Torox’s support team there below the questions.

</details>

<details>

<summary>AdscendMedia</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open AdscendMedia
3. Click on the Support button in the top right corner<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2Fn9sfu92jit5d1X3uj3Z2%2Fimage.png?alt=media&#x26;token=9f353def-a186-449e-9fe5-17f81b0c651c" alt=""><figcaption></figcaption></figure>
4. Find the offer in question via your Offer History tab
5. Contact support via the “Missing Points” button on that offer.

</details>

<details>

<summary>Notik.Me</summary>

You may use this webpage to contact [<mark style="color:green;">Notik.Me</mark>](https://notik.me/) support team: [<mark style="color:green;">https://notik.me/contact</mark>](https://notik.me/contact)

Additionally, you may use this email address to contact the [<mark style="color:green;">Notik.Me</mark>](http://notik.me/)<mark style="color:green;">'s</mark> support team: [<mark style="color:green;">support@notik.me</mark>](mailto:support@notik.me).

</details>

<details>

<summary>Theoremreach</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open Theoremreach
3. Go to the Menu, which is located at the top right corner in a shape of three horizontal lines, right next to your email or username<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FZxYlA40aVXQK5Ddjw7AH%2Fimage.png?alt=media&#x26;token=0bff8d0a-ec15-4fae-b843-c44d61e016bd" alt=""><figcaption></figcaption></figure></div>
4. Choose “FAQ and Help“ tab\
   ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FddAHIrTXMUvK4n9aJrLW%2Fimage.png?alt=media\&token=dd2451d0-1e0f-475a-a0f5-60d9e46294a4)
5. Scroll down the page, where you should find a ticket form.<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2F0eA5VSxppdeiTkkQQJY2%2Fimage.png?alt=media&#x26;token=53e1abc7-4dd7-4ad9-b508-92da06bbbd92" alt=""><figcaption></figcaption></figure>
6. Submit it.

</details>

<details>

<summary>MMWall (Make Money)</summary>

Be sure to use this email address to contact MM Wall’s support team: [<mark style="color:green;">mmwall@tv-two.com</mark>](mailto:mmwall@tv-two.com)

Additionally, you may contact Make Money’s support team in the app itself:

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open MMWall
3. Go to the In Progress tab, which is located at the bottom in a shape of a clock.<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2Ff8HHglFnwWjAkZwWHE1U%2Fimage.png?alt=media&#x26;token=df0529c7-9b79-4cea-ba04-5f9455abe03b" alt=""><figcaption></figcaption></figure></div>
4. Choose the task in question and click on it
5. In the upper-right corner of the task you can find the logo of a message <img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FMic78pRXRHhsutHNi1bp%2Fimage.png?alt=media&#x26;token=741a48ea-ca12-4946-9e13-d133df60ac92" alt="" data-size="line">. Click on it!<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FkScxeb4GvrLCoHwAHo7j%2Fimage.png?alt=media&#x26;token=0041b685-7f62-4359-830b-3735bc0c4f58" alt=""><figcaption></figcaption></figure></div>
6. Submit your problem.

</details>

<details>

<summary>Time Wall</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open Timewall
3. Click on the Message bubble <img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FFJ7pv18Lzih892BRgwaz%2Fimage.png?alt=media&#x26;token=d65e5681-0ba8-4002-af46-47bec8f3c18e" alt="" data-size="line"> in the bottom right corner.![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FCwIn9XRih8gAHLH5n62s%2Fimage.png?alt=media\&token=ff155813-cee8-4590-bc5e-56fbf6b272ea)
4. Choose the issue type or submit your problem through "Send us a message" button

</details>

<details>

<summary>BitLabs</summary>

To contact Bitlabs regarding an issue with an Offer hosted on their Offerwall:

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open BitLabs
3. Then open up their offerwall and and click the menu button found at the top left.\ <img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FEW5cg3rDClDINCvwXV9b%2Fimage.png?alt=media&#x26;token=391f4441-b63f-43de-beac-9e176fac6f64" alt="" data-size="original">
4. From there, go to the reward history option and scroll down to the offer you are having issues with. Click "View details" and then "Report a problem.\
   ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FRfs5aA2IvaZ73cuhLiRU%2Fimage.png?alt=media\&token=64e50a0d-fa96-43b6-a598-fca52321fe35)

Additionally, you may use this link to submit a ticket: [<img src="https://bitlabssupport.zendesk.com/hc/theming_assets/01HZKQJATPMX6P756APJD84C2H" alt="" data-size="line"><mark style="color:green;">Submit a request – BitLabs</mark>](https://bitlabssupport.zendesk.com/hc/en-us/requests/new).

</details>

<details>

<summary>Lootably</summary>

Be sure to use this email address to contact Lootably’s support team: [<mark style="color:green;">support@lootably.com</mark>](mailto:support@lootably.com).

Do not forget to provide

* your Lootably ID, which you can find by going to the Support and checking top of the page:\
  ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FeFwCOldIvmmPgPV4vZYA%2Fimage.png?alt=media\&token=732f23db-9840-496f-9903-79d2016aa7b3)\ <br>

  <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FOyj9aUakhBKHTseESCOA%2Fimage.png?alt=media&#x26;token=b82ed685-4d70-44e6-afc0-1527ce52ab7e" alt=""><figcaption></figcaption></figure>
* screenshots of the completed tasks and/or the issue you are experiencing

For any issues regarding Loot.tv, you can contact them via [<mark style="color:green;">support@loot.tv</mark>](mailto:support@loot.tv)

</details>

<details>

<summary>AdGateMedia</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open AdGateMedia
3. Go to the menu in the upper-left corner\
   ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FarMe4QlJkTtv2Swb2QI6%2Fimage.png?alt=media\&token=16074a1d-06fb-4097-b472-5b0b2cc0248f)
4. Click on Reward Status
5. Find your task
6. At the bottom click on "Contact"

![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2F20gFU9nu4VhSko50RlRm%2Fimage.png?alt=media\&token=39d075e1-556b-4a50-954c-006dd2e7f779)

Additionally, you may use this link to submit a support ticket to AdGateMedia support team: [<mark style="color:green;">Submit a ticket</mark>](https://adgatemedia.com/contact/)<mark style="color:$primary;">.</mark>

</details>

<details>

<summary>AyetStudios</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open AyetStudios
3. Go to the menu in the upper-left corner
4. Click on Reward Status
5. Find your task
6. At the bottom click on "Submit Support Ticket"<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FQArsb64ueUUIqYKWNF4s%2Fimage.png?alt=media&#x26;token=061d0f14-2f83-4745-a0cb-bcc0167648bb" alt=""><figcaption></figcaption></figure>

Additionally, you may use this link to contact Ayet’s support team: [<img src="https://www.ayetstudios.com/wp-content/uploads/2016/09/favicon_ayeT_32x32_.png" alt="" data-size="line"><mark style="color:green;">Contact Us - ayeT-Studios</mark>](https://www.ayetstudios.com/contact-us)

</details>

<details>

<summary>Adgem</summary>

Be sure to use this link to see if you can submit a ticket to Adgem support team: [<img src="https://adgem.com/wp-content/uploads/2019/05/adgem_icon.png" alt="" data-size="line"><mark style="color:green;">Contact | AdGem</mark>](https://adgem.com/contact-us/)

</details>

<details>

<summary>Adtowall</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open Adtowall
3. Click the Settings icon at the top right\
   ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FiAg01ZPxd1plOkVdciH0%2Fimage.png?alt=media\&token=7e5f38d9-84ec-4185-8e84-aa80b20b85f6)
4. Navigate to "Pending Offers" to find the option to contact support for assistance.
5. Click on the "Report a problem" button and describe the issue you are experiencing.\
   ![](https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FH0QxAAT54XmBWHohWOqr%2Fimage.png?alt=media\&token=80376433-28f4-4406-8d18-7779945917b3)

</details>

<details>

<summary>Monlix</summary>

Use this link to contact the Monlix support team: [<img src="https://monlix.com/favicon.png" alt="" data-size="line"><mark style="color:green;">Contact - Monlix</mark>](https://monlix.com/support)

</details>

<details>

<summary>MyChips</summary>

1. Go to "[<mark style="color:green;">All Tasks</mark>](https://rollercoin.com/taskwall/all-tasks)" and scroll down
2. Open MyChips
3. Click on the Support button in the top of the window.<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2Fo930p0vLL2yPRqGmmBqf%2Fimage.png?alt=media&#x26;token=052dad26-d81b-494e-9d30-6a5e92bff933" alt=""><figcaption></figcaption></figure>
4. Submit a problem in the Support column

</details>

<details>

<summary>Prime Surveys</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open Prime Surveys
3. Click on the "**?**" logo in the top right corner.<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FIqw5NyDzQC07U07Yk25n%2Fimage.png?alt=media&#x26;token=5415aacf-74cf-4226-b1e8-1f4c07a76fd6" alt=""><figcaption></figcaption></figure></div>
4. Click on the Ask Question button at the bottom of the page<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FEEKg7qQI86rcXMBMNdZ2%2Fimage.png?alt=media&#x26;token=25b255cf-60c8-4b85-b699-dccbe9d3855d" alt=""><figcaption></figcaption></figure></div>
5. Submit your support request<br>

   <div align="left"><figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FI0qlhqgIb8r9BwDon4Fa%2Fimage.png?alt=media&#x26;token=948101d8-32cf-4af7-a06e-3b686d586166" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Besitos</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open Besitos
3. Scroll down the page and click on the "Support" button<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FGOkXLVJdSY5jZNoOrox7%2Fimage.png?alt=media&#x26;token=a2294ebd-55a1-4ab7-a219-b6593a5830ba" alt=""><figcaption></figcaption></figure>
4. Submit your support request with complete and accurate information on your situation<br>

   <figure><img src="https://2737827904-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FitRHWrndJktawxY1vZOb%2Fimage.png?alt=media&#x26;token=c5d73d60-6fae-4ce3-b7df-7b9c5f908cf8" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Revlum</summary>

1. Go to "[<mark style="color:green;">All Surveys</mark>](https://rollercoin.com/taskwall/all-surveys)"&#x20;
2. Open Revlum
3. Find the task you are having issues with, and click to open it
4. At the bottom of the task window you will be able to click on the "Report a Problem" button to contact the Revlum's support team

</details>