❗8. How to contact the Task Provider?
While we understand your desire for us to handle communication with offerwalls on your behalf, unfortunately, we are unable to do so as it is considered fraudulent by the taskwalls. Therefore, it is necessary for you, as the user, to personally engage with them. Our role is to support you by providing guidance on how to reach out to offerwall support and the steps you should take in doing so.
How to contact the Task Providers
(choose the necessary)
CPX Research
Go to "All Surveys"
Open CPX Research
Go to the Menu, which is located at the top left corner and shaped as three horizontal lines
Select “Help” tab
Scroll down and create a support ticket.
Torox
Go to "All Tasks" and scroll down
Open Torox
Click on the My Activity tab
Click on the necessary task
Submit a Missing Reward? ticket
Additionally, you can visit this link: https://torox.io/faq-missing-your-reward/ You may submit your ticket to Torox’s support team there below the questions.
AdscendMedia
Go to "All Tasks" and scroll down
Open AdscendMedia
Click on the Support button in the top right corner
Find the offer in question via your Offer History tab
Contact support via the “Missing Points” button on that offer.
Notik.Me
You may use this webpage to contact Notik.Me support team: https://notik.me/contact
Additionally, you may use this email address to contact the Notik.Me's support team: [email protected].
Theoremreach
Go to "All Surveys"
Open Theoremreach
Go to the Menu, which is located at the top right corner in a shape of three horizontal lines, right next to your email or username
Choose “FAQ and Help“ tab
Scroll down the page, where you should find a ticket form.
Submit it.
MMWall (Make Money)
Be sure to use this email address to contact MM Wall’s support team: [email protected]
Additionally, you may contact Make Money’s support team in the app itself:
Go to "All Tasks" and scroll down
Open MMWall
Go to the In Progress tab, which is located at the bottom in a shape of a clock.
Choose the task in question and click on it
In the upper-right corner of the task you can find the logo of a message
. Click on it!
Submit your problem.
Time Wall
Go to "All Tasks" and scroll down
Open Timewall
Click on the Message bubble
in the bottom right corner.
Choose the issue type or submit your problem through "Send us a message" button
BitLabs
To contact Bitlabs regarding an issue with an Offer hosted on their Offerwall:
Go to "All Surveys"
Open BitLabs
Then open up their offerwall and and click the menu button found at the top left.
From there, go to the reward history option and scroll down to the offer you are having issues with. Click "View details" and then "Report a problem.
Additionally, you may use this link to submit a ticket: Submit a request – BitLabs.
Lootably
Be sure to use this email address to contact Lootably’s support team: [email protected].
Do not forget to provide
your Lootably ID, which you can find by going to the Support and checking top of the page:
screenshots of the completed tasks and/or the issue you are experiencing
For any issues regarding Loot.tv, you can contact them via [email protected]
AdGateMedia
Go to "All Tasks" and scroll down
Open AdGateMedia
Go to the menu in the upper-left corner
Click on Reward Status
Find your task
At the bottom click on "Contact"
Additionally, you may use this link to submit a support ticket to AdGateMedia support team: Submit a ticket.
AyetStudios
Go to "All Surveys"
Open AyetStudios
Go to the menu in the upper-left corner
Click on Reward Status
Find your task
At the bottom click on "Submit Support Ticket"
Additionally, you may use this link to contact Ayet’s support team: Contact Us - ayeT-Studios
Adgem
Be sure to use this link to see if you can submit a ticket to Adgem support team: Contact | AdGem
Adtowall
Go to "All Tasks" and scroll down
Open Adtowall
Click the Settings icon at the top right
Navigate to "Pending Offers" to find the option to contact support for assistance.
Click on the "Report a problem" button and describe the issue you are experiencing.
Monlix
Use this link to contact the Monlix support team: Contact - Monlix
MyChips
Go to "All Tasks" and scroll down
Open MyChips
Click on the Support button in the top of the window.
Submit a problem in the Support column
Prime Surveys
Go to "All Surveys"
Open Prime Surveys
Click on the "?" logo in the top right corner.
Click on the Ask Question button at the bottom of the page
Submit your support request
Besitos
Go to "All Surveys"
Open Besitos
Scroll down the page and click on the "Support" button
Submit your support request with complete and accurate information on your situation
Revlum
Go to "All Surveys"
Open Revlum
Find the task you are having issues with, and click to open it
At the bottom of the task window you will be able to click on the "Report a Problem" button to contact the Revlum's support team
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