❗11. Why was my withdrawal canceled?

The most common reason for a withdrawal to be canceled is that the confirmation code has expired, as it is only valid for 30 minutes. If this is the case, you can submit a withdrawal request again and confirm it using the email you will receive from [e-mail].

If you cannot find the withdrawal confirmation email, kindly check your SPAM folder.

In other cases, withdrawals might be canceled due to suspicious activity on your account or for any other reason specified in the withdrawal request.

You can contact [e-mail] for more details regarding your withdrawal request. Be sure to provide your registration email address, in-game username, date of registration, and details regarding the withdrawal so that our support team can assist you as quickly as possible!