❗9. What are the Lootboxes and how do they work?
What are Lootboxes?
Lootboxes are chance-based boxes that contain various rewards, ranging from small and large amounts of RLT to real tokens on special occasions and events.

Typically, each box contains rewards ranging from a value slightly below the price you paid for the box to a value that is hundreds of times higher.
In the screenshot above, you can see that the rewards pool is incomplete — you can always scroll down a bit to see the full list of rewards.
What types of Lootboxes there are?
Currently, there are several types of Lootboxes available. Some are always available in the Store, while others are limited to specific events:
Usual Lootboxes — such can be found in the Store in Lootboxes section (for example, Lucky RLT cases, TaskWall cases, HMT lootboxes).
Multidrop Lootboxes — such Lootboxes offer a random number of rewards per one open. This means that by opening the case only once you can get more than one reward! Currently such Lootboxes are found within certain events and sales.
Anti-duplicate Lootboxes — such Lootboxes guarantee that with every opening you are going to receive a new reward. After receiving all the case's rewards, you can start again! Currently such Lootboxes are found within certain events and sales.
Guaranteed Rewards Lootboxes — such Lootboxes have a guaranteed reward, which you are going to receive after opening the case a certain amount of times. Currently such Lootboxes are found within certain events and sales.
Locked Lootboxes — such Lootboxes require a key to be opened. Currently such Lootboxes are found within certain events, sales and Forge, where both the Lootboxes and the keys for them can be crafted.
How do Locked Lootboxes work?
Locked Lootboxes can be purchased but require a special key to open. To determine which key is needed, check the Lootbox’s name — for example, an Old Miners Case typically requires an Old Key or any key of higher rarity.
Each key has its own rarity, determining which Lootboxes it can open. Lower-rarity keys can open only specific cases, while higher-rarity keys can open a wider range, including all Locked Lootboxes.
You can find your keys and your Lootboxes to open in your Storage in Other and Lootboxes:

You can also choose, which key you are going to use before opening the case:

How to get the keys for the Locked Lootboxes?
Forge — check the Forge crafting section to see if there are any Lootboxes or special propositions to craft either the keys or the cases with the keys (such as the Lucky Keybox, for example).
Events — look out for the Progression, Puzzle, Burning, Resource Well, Voting and other Events' rewards!
Sales — sometimes you can get the keys on the Sale in the Sales or Landing Sale sections, stay tuned for them if there are not there at the moment!
BE CAREFUL: Lootboxes are not mandatory to open. They are based on pure chance, meaning that opening 1,000 boxes may yield no high rewards, while opening 10 boxes could give you several. However, there is never a guarantee of either outcome.
The specific rewards you receive from a lootbox may vary, and it’s possible to receive rewards with a lower value than the purchase price of the lootbox itself. This is part of the risk and excitement associated with such gaming features.
More info
For more details, check out our blog on the Lootboxes rework:
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