Usually, it takes anywhere from seconds or hours up to thirty (30) business days for the Task Provider to grant a reward for completing the task.
If you believe your reward has not been paid, the RollerCoin team can only consider tasks that are marked as "Completed" or "Rewarded" by the Task Provider. Any other status (such as “Pending,” “In Process,” “Declined,” “Cancelled,” or “Clicked”) indicates that the Task Provider is still processing your task.
If the payment for a task with the "Completed" status hasn't been granted, but all of the requirements for the reward have been met, we kindly suggest contacting the customer support department of the Task Provider that provided the task and requesting additional assistance. You can find how to do it .
If the Task Provider does not respond within 30 business days or confirms the task reward, kindly contact our support team at and provide the information requested below.
To ensure that you've completed the task according to the terms and to confirm the reward amount, we will need you to submit a video recording. This will help us verify everything accurately.
The video must begin when you enter the , and clearly show the offer network info, including the offer name, your ID, the missing reward, and the date of completion.
As you select the Task Provider, go to the “Rewarded/Confirmed/Credited” section and slowly scroll through the tab so that the necessary information for each task completed and rewarded is clearly visible.
Information that should be visible in the video:
Offer network info (Offer network name, user ID)
Offer name in the game.
Date of completion
Reward for the offer
How to find required information for each of the Task Providers
(choose the necessary)
CPX Research
Go to ""
Open CPX Research
Go to the Menu, which is located at the top left corner and shaped as three horizontal lines
Select “Statistics” tab
Scroll through the page and pause on the tasks that are marked green and show “Rewarded” status
Torox
Open Torox
Press “My Activity” button
In the section, slowly scroll through the page, pausing on each of the tasks, so required information is clearly visible.
AdscendMedia
Open AdscendMedia
Click on the Support button in the top right corner.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Notik.Me
Open Notik.Me
Click on the Earning History button in the top right corner.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Theoremreach
Open Theoremreach
Go to the Menu, which is located at the top right corner in a shape of three horizontal lines, right next to your email or username
Choose “Offer History” or “Survey History“ tab
Slowly scroll through the page, pausing on each of the Rewarded tasks, so required information is clearly visible.
MMWall (Make Money)
Open MMWall
Click on the Check-mark logo in the bottom right corner.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Timewall
Open Timewall
Go to the “My Submissions” tab, which is located at the left portion of the site, just below the Time Wall logo and “View Tasks” tabs.
Filter the page by setting the “Approved Campaigns” option and slowly scroll through the page, pausing on each of the tasks, so required information is clearly visible.
BitLabs
Open BitLabs
Click on the Menu button in the top left corner.
Click on the Reward History button
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Lootably
Open Lootably
Press “Support” button
Slowly scroll through the menu, pausing on tasks marked as Rewarded, so required information is clearly visible.
AdGateMedia
Open AdGateMedia
Open the Menu, which is located at the top left corner and shaped as three horizontal lines
Select “Reward Status”
Slowly scroll through the “Rewarded” page, pausing on each of the tasks, so required information is clearly visible.
AyetStudios
Open AyetStudios
Open the Menu, which is located at the top left corner and shaped as three horizontal lines
Select “Reward Status” and slowly scroll through the “Rewarded” tab, pausing on each of the tasks, so required information is clearly visible.
Adgem
Open Adgem
Click on the three lines Menu, which is located near top left corner
Choose “My Offers” tab
Slowly scroll through the page, pausing on each of the tasks, so required information is clearly visible.
Adtowall
Open Adtowall
Click on the Settings logo in the top right corner.
Click on the Completed Offers
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Monlix
Open Monlix
Click on the Profile logo in the top left corner.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
MyChips
Open MyChips
Click on the My Offers button on the top of the window.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Prime Surveys
Open Prime Surveys
Click on the Star logo in the top left corner.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Besitos
Open Besitos
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
Revlum
Open Revlum
Click on the Activity tab.
Slowly scroll through the page, pausing on each of the Completed/Rewarded tasks, so required information is clearly visible.
