# 1. Why don't I receive any Power from Games?

Keeping old data in your browser could potentially cause issues with RollerCoin, which might affect the amount of power you receive from playing games. But don’t worry, we have a few suggestions to help you out!

* First, try logging out and clearing your browser's cache. Then, close and reopen your browser. Finally, log back in and give it another try.
* If that doesn't work, try accessing RollerCoin on a different browser or device.

If nothing helps, please, contact our support team at [<mark style="color:green;">support@rollercoin.com</mark>](mailto:support@rollercoin.com). Provide your registration email, in-game username, date of registration, and a detailed description of your issue along with some screenshots or a video.


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