> For the complete documentation index, see [llms.txt](https://faq.rollercoin.com/rollercoin/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.rollercoin.com/rollercoin/rollercoin-f.a.q.-pt-br/f.a.q./pagina-inicial/1.-por-que-meus-mineradores-nao-estao-funcionando.md).

# 1. Por que meus Mineradores não estão funcionando?

## Corrigindo o problema

Para começar a minerar com seus Miners, primeiro você precisa colocá-los no seu Quarto em qualquer Rack!

Além disso, para que os miners funcionem corretamente, você precisa recarregá-los com Eletricidade. Você pode recarregar a eletricidade a cada 12 horas ou mais. Os miners podem ser obtidos por meio de sorteios frequentes, comprados em [<mark style="color:verde;">Marketplace</mark>](https://rollercoin.com/marketplace), ou ganhos como recompensa por concluir níveis com o [<mark style="color:verde;">Passe de Temporada</mark>](https://rollercoin.com/game/market/season-pass).

<figure><img src="https://1449154753-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FPDroyrr6Of8z7cKthxeA%2Fimage.png?alt=media&amp;token=1742dd1f-82e4-4544-9125-9fb1d35ef4fa" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1449154753-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2FmNPAdpP8NCfpX53suChX%2Fimage.png?alt=media&amp;token=a810886f-e35b-4cbb-b3e2-9f46a9b64bda" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1449154753-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FE61cnyjygmf0YfudWjeE%2Fuploads%2F0XybJIxFbYbP1lR3kAQm%2Fimage.png?alt=media&amp;token=efe3bdc3-44dd-40e0-a003-10dcdf2c4ee1" alt=""><figcaption></figcaption></figure>

Se seus Miners estiverem carregados com Eletricidade, mas o nível de Energia não parecer correto, tente removê-los dos Racks e colocá-los de volta no seu Inventário, depois colocá-los novamente nos Racks. Você também pode tentar [<mark style="color:verde;">limpar o cache do seu navegador de Internet</mark>](https://www.google.com/search?q=how+to+clear+internet+browser+cache).

## Entrando em contato com o Suporte

Se o problema com o nível incorreto de energia persistir, entre em contato conosco em [<mark style="color:verde;">support@rollercoin.com</mark>](mailto:support@rollercoin.com) e nos forneça uma descrição detalhada do seu caso e capturas de tela do console do navegador. Teremos prazer em ajudar você a resolver o problema!

Veja como obter as capturas de tela do Console do Navegador: [<mark style="color:verde;">https://support.monday.com/hc/en-us/articles/360002197259-How-to-open-the-developer-console</mark>](https://support.monday.com/hc/en-us/articles/360002197259-How-to-open-the-developer-console)


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