> For the complete documentation index, see [llms.txt](https://faq.rollercoin.com/rollercoin/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.rollercoin.com/rollercoin/rollercoin-f.a.q.-es/f.a.q./pagina-principal/1.-por-que-mis-mineros-no-funcionan.md).

# 1. ¿Por qué mis mineros no funcionan?

## Solucionando el problema

Para comenzar a minar con tus Miners, primero debes colocarlos en tu Room en cualquier Rack.

Además, para que los miners funcionen correctamente, necesitas recargarlos con Electricidad. Puedes recargar la electricidad cada 12 horas o más. Los miners se pueden obtener mediante sorteos frecuentes, comprándolos en [<mark style="color:verde;">el Marketplace</mark>](https://rollercoin.com/marketplace)o como recompensa por completar niveles con el [<mark style="color:verde;">Pase de Temporada</mark>](https://rollercoin.com/game/market/season-pass).

<figure><img src="/files/59d19a8a2492149f635c64176b287dd275842717" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/e7549d3dc681fe7a5af058855600fbf613629efc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/fb6d19c252fb4ef44d852d5d7202ae8a4df95dc3" alt=""><figcaption></figcaption></figure>

Si tus Miners están cargados con Electricidad pero el nivel de Power no parece correcto, intenta retirarlos de los Racks y colocarlos de nuevo en tu Inventory, y luego volver a ponerlos en los Racks. También puedes intentar [<mark style="color:verde;">limpiar la caché de tu navegador de Internet</mark>](https://www.google.com/search?q=how+to+clear+internet+browser+cache).

## Contactando con Soporte

Si el problema del nivel de energía incorrecto persiste, ponte en contacto con nosotros en [<mark style="color:verde;">support@rollercoin.com</mark>](mailto:support@rollercoin.com) y proporciónanos una descripción detallada de tu caso y capturas de pantalla de la consola del navegador. ¡Con gusto te ayudaremos a resolver el problema!

Así es como obtener las capturas de pantalla de la consola del navegador: [<mark style="color:verde;">https://support.monday.com/hc/en-us/articles/360002197259-How-to-open-the-developer-console</mark>](https://support.monday.com/hc/en-us/articles/360002197259-How-to-open-the-developer-console)


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